Empowering Professionals: A Design Study to Develop Guidelines to Identify and Support At-Risk and Problem Gamblers

Since the nationwide legalization of online gambling, concerns have arisen about the potential increase in gambling addiction among vulnerable groups, including youth, the elderly, and individuals with low socioeconomic status.

Objective
We aim to develop guidelines with information, advice, and tools to discuss and recognize problem gambling among these groups and to refer individuals showing signs of problem gambling to appropriate help. The guidelines target professionals in vocational education, social (community) work, and debt counseling.

Approach
The guidelines will be developed through desk research, interviews, a design workshop, focus groups, and a practical test.

Expected outcomes
The guidelines for professionals, acquired knowledge, and process experiences will be widely disseminated.